What is the purpose of the Card On/Off function?

This service allows you to temporarily turn your card on or off as many times as you need. You can also limit the functioning of the card only for certain operations by calling Customer Service , such as withdrawing cash at ATMs, deactivating online purchases, or disabling payments abroad, for example.

How can I deactivate my card?

Puoi farlo direttamente dall’ App BBVA o da bbva.it, selezionando la carta e cliccando su Spegni carta . To reactivate it, just follow the same procedure.

What features can I block?

Online and offline payments for products, services, subscriptions, etc. Payments in physical stores via POS. Cash withdrawals from ATMs of any bank. Contactless payments.

What happens with automatic debit payments if I deactivate the card?

Payments scheduled on the card cannot be charged.

Card On/Off

Activate or deactivate your card directly from your smartphone

Can't find your card? You can temporarily activate or deactivate your card directly from your smartphone as many times as you need.

Open the account

Activate or deactivate your card

Access the service directly from the App.
You will be in control of your card and can protect yourself from unauthorized transactions.

How to activate or deactivate your card

Select the card in the BBVA App.
Click on "Deactivate card."
You will receive a code via SMS, which you will need to use to confirm the operation.
You will be able to activate your card again when you need it.
Both the activation and the deactivation of your card can be reset at any time by following the same procedure.

La carta smart che puoi gestire a modo tuo

Grazie alle funzione On/Off potrai controllare l’uso della tua carta e definire i limiti di funzionamento direttamente dall’app. Decidi tu, in base alle tue necessità.

Potrai scegliere di spegnere solo alcune operazioni o tutte e stabilire i limiti di tempo. Potrai decidere di:

Limitare gli acquisti online e in negozi fisici.
Limitare il prelievo di contanti presso gli sportelli ATM.
Limitare i pagamenti contactless.

Limita funzionalità

Do you need more information?

More than 34 million customers are already using our app.

What are you waiting for? Do it too!

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